ELEVATE YOUR GUEST EXPERIENCE WITH EFFECTIVE CLEANING AND SANITATION STRATEGIES

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January 23, 2024 0 Comments

There is an unprecedented demand for elevated standards in hygiene, sustainability, and overall guest experience. The significance of sanitation and cleanliness has reached new heights as integral components of the dining experience. When customers decide on a restaurant, cleanliness takes center stage, in particular tableware, interiors, food preparation areas, and public restrooms.
Restaurant owners are aware that a seamless experience results in satisfied customers and repeated business. Restaurant employees agree that service interruptions affect the guest experience. That is why 59 percent of Front of House (FOH) and Back of House (BOH) staff spend a significant portion of their time on cleaning tasks.
Maintaining clean facilities is a common challenge for restaurants when dealing with location-specific variables like foot traffic and weather. These strategies can help you achieve consistent results.
Choose the right products and tools, and use them properlyEffective surface cleaning and sanitization reduce the chance of cross-contamination during food processing, preparation, storage, and service. However, restaurants must use products and tools that will deliver superior cleaning results, such as chlorine and quat-based sanitizers, degreasers, and other surface cleaners.
Employees must also consider the optimal temperature for chemical sanitizers and the contact time required to eliminate harmful microorganisms. An effective product with a lower contact time can help enhance cleaning and sanitization compliance.
Create and follow a schedule for surface cleaningAn easy-to-follow cleaning and sanitizing schedule for food contact surfaces helps employees keep track of key tasks. It helps spot weaknesses and rectify them so that proper food standards are maintained. These surfaces include any equipment surface or utensil that food may come into contact with during the food production process. It is also necessary to clean food preparation areas where unintended draining, leaking, and splashing may occur.
Trash Management and Pest ControlEffective trash management is crucial to restaurant sanitation. Regularly emptying and cleaning garbage cans helps to decrease odors and the risk of attracting pests. Likewise, taking preventive measures for pest problems minimizes the risk of infestation. Scheduling routine pest control services keeps potential intruders such as cockroaches, rodents, and flies at bay, safeguarding both the quality of your food and the reputation of your restaurant.
Reinforce practices with trainingManaging several restaurants in different locations makes it difficult to train every employee at the same time and place; turnover can add a further obstacle. Online training programs are an excellent way to educate employees since they are available 24/7 in multiple languages, interactive and can be tailored to different learning styles, job positions and specific locations.
Consider including cleaning tutorials in weekly team meetings or making it a monthly refresher exercise to ensure your employees are well-prepared.
Taking a proactive approach by using the right, high-quality products, following a schedule for surface cleaning and reinforcing practices with training will help achieve your sanitation goals while mitigating risk factors. Prepare your restaurant today and improve your guest experience.
If you need assistance in maintaining the highest level of cleanliness and sanitation in your restaurant, Diversey is a leading provider of cleaning and hygiene products.
To learn more about this program call 1-800-670-6800 or contact us here.